Skip to main content

Cheer and Pom Testimonials

Date  Name Comment
2/17/17DAnd if I can say, I hope we could have the same customer service here as you have there. It is simply the best I ever had! maybe I should move to USA.
12/6/16Coach SmithThe ladies of Southland College Prep (Charter High School in Richton Park, IL) absolutely LOVE their new shoes (Nfinity Defiance).  I especially appreciate the service provided when one of our members who was not present for the shoe fitting had to exchange her shoes for a larger size.  As always, your timely and efficient service has been stellar, and we look forward to continued relationship with Rogan's Shoes/Cheer and Pom.
12/16/15AliciaI had some questions on my order so I called customer service. Customer service was very helpful in every way, and quick to getting a live person.
11/26/15WayneMy last order was delivered to me within a week which is awsome considering I am ordering from Australia. I have always found the ordering so easy and your prompt response to emails makes it a pleasure to do business with you. Keep up the awsome work.
10/28/15WayneSince dealing with you guys for about 3 years ago have found ordering a breeze. Whenever I have had a question that I have sent via email Hannah has been quick to respond every time. Delivery is also very quick.
10/22/15SandraCheer and Pom is the BEST!!! Delivery is quick, Customer Service is by far the most helpful!!
6/26/15WayneJust want to also say thank you we have found dealing with you guys so easy and that you are also so reliable and have a quick turnaround for deliveries even though we are halfway around the world. Great job to you and the rest of the staff at Cheer and Pom
5/15/15TraceyExtremely easy steps to follow and very quick delivery... Fabulous.
4/10/15Tayla-RoseVery quick and easy but I was unable to enter my full state but I sent an email that was quickly responded to with a solution. Very efficient!
8/26/14  Tina Thanks!!! You are guys have been great to work with!!÷! Tina
7/9/14  Jane You guys are awesome - thank you soo much!! 
4/29/14  Stephanie You guys are awesome! I have recommended you everyone at my daughter All Star cheer gym.
3/27/14  Heidi You just have the best customerservice ever! :)
3/27/14  Kris You are awesome thankyou!! I honestly didn't expect it until tomorrow! Thanks again you guys are a joy to deal with every year
2/12/14  Tina Just want to let you know, that we have received all the shoes in fine shape and all correct as ordered. Thank you so much for all your help, and we will definitely return to you with new orders in the future.
1/29/14  Angela Thank you for your help. Say thank you to Tricia to , you two were werry helpful. I will recomend you to everyone i know! Excelent service. :)
10/23/13  Meaghen Your company is amazing!
9/5/13  Patti Thank you for everything. As usual it was an excellent experience and we can't wait to do it again next season.
7/24/13  Mark Thank you, I received the order today .Great service and thank you and look forwards to doing business with you in the future. Mark Moreland
1/24/13  Ashley We love your company and customer service we receive! Thank you SO MUCH for your understanding! Have a great day! :)
1/21/13  Barbi Just for the record, I order a lot from Team Cheer as I am the head coach of Trinity High School in Manchester, NH and I will order from your company from now on as your customer service is so much better.  Thank you for your promptness.
1/9/13  Jeff FYI the shoes were perfect, and the service very fast- will definitely recommend and be a repeat customer.  Thanks.
12/6/12  Lina Hi! I just got my last order - thank you for doing such a great job! =) I am very satisfied with your services. I would really love to get a a detailed list of my order for the bookkeeping. I´ve got it 2 times from you and it was great.  Will be back soon with more orders! //Lina 
11/29/12  Thomas Tristin, thank you so much for the update...your professionalism shows your value and confirms the good business standing of CheerandPom.
10/31/12  Laura THANK YOU! THANK YOU!  Once again, you have done an amazing job and I truly appreciate your customer service. BIG Thanks for everything! YOU ROCK!
10/16/12  Heather Thanks for the efficient and fast service!!!  I will definitely use your company again!
9/14/12  Broncos Cheerleading Thank you so much, our experience was wonderful.  Even exchanging shoes was so easy and the customer service associates, every time we called, were so nice and helpful.  The shoes fit just the way they said they would, and we had no problems, with the processing or shipping of the order.  Thank you.
8/16/12  April Thank you! I have to say your customer service has been fabulous!  From ordering a complete size run and going through several exchanges, it has been great. Everything has been accurate and your representatives are easy to work with!  We will be using you again next year!
7/18/12  Edie Amazing transcontinental customer service! Thank you so much for your prompt replies to my (many) queries, fast shipping and being upfront when a product I was after was not available. I will be using you again in the future and recommending you to other Aussies.
4/18/12  Madelen Thank you for good communications, I have heard a lot of good stuff about you, from people all over the world (I have friends in Sweden that have ordered shoes from you, and they loved it!)
10/20/11  Anna I am simple impressed!!!  Order yesterday afternoon and shoes arrived already today!!!
9/5/11  Hannah Hi, Just wanted to let you know the order arrived yesterday safe and sound :).  Thanks so much for great customer service and a good online ordering experience.  Cheers
8/24/11  Jeanelle Thank you so much. You have been one of the best companies I have worked with.  I look forward to next year, when I will be calling on you again.
7/15/11  Stephanie  I must say I am very impressed with the level of customer service I have received! You guys have earned my future business for sure!
3/23/11  Sherri I just wanted to let you guys know you have been WONDERFUL to work with.  We will plan on doing all our cheer shoe shopping with you next season and in the future.  Thanks.
12/21/10  June Just to let you know my order has arrived today, even with all the snow we have. Better service than places I've ordered from in England. Thank you very much again. 
11/15/10  Laura I just wanted to say THANKS for providing our cheer teams with our shoes for Competition. Your customer service was appreciated, along with your fast delivery. You helped make a big project easy to complete. I look forward to working with you again next season.
9/3/10  Sonya Thank you Cheer and Pom! You came through in a pinch and we really appreciate your outstanding customer service! We will definitely use your business again in the future!!
8/27/10  Bettina I wanted to take the time and write you regarding my experience with your company today, more so your customer service.   I had the pleasure of speaking with Tristin Cauwels, her skill level was more then exceptional.  She was very kind, helpful and patient with myself, in trying to find the right Cheer shoe for my daughter.  Although your price may have been slightly higher than your competitors, I still purchased with Cheer and Pom.  I believe when you deliver and execute excellent Customer Service, it is worth paying for.  In the end, you get what you pay for and I paid for great service and product. I truly appreciate all her help and made my decision easier on what to choose and who to buy from.  Not many people would take the time and go over details like she did.  She is a model employee and you should be proud that she is serving your company the way she is.
6/13/10  Diane The shoes arrived just in time for dancing this weekend and were terrific. Thanks so much to your team for their advice and assistance with my order. 
5/13/10  Tondeleya Hi Tom!! It's Tonda!!! I just wanted to say Thank You for ALWAYS providing superior customer service! If anyone needs cheer or pom shoes…this is the company for you! I am a customer for life!
5/12/10  Crystal who has been told dat cheer is not a sport "athletes lift weights but cheerleaders lift athletes"
2/23/10  Rose I am Rose Hartwell and I just ordered shoes for my niece yesterday and I want to thank you for the exellent prompt service.  The shoes arrived today, thankfully she will be not only able to wear them to jam live this weekend but she will be able to practice in them.  You are a life saver.  Thank you
12/17/09  Lisa You are awesome!  We got the shoes today - the day after we ordered them!  That's great customer service.  Thanks again and I'm sure I'll order from you again.  :o)
11/23/09  Wesley Panhandle All-Star Cheer Team would like to say thank you for the impeccable job on shipping and customer courteousness we look forward to doing business with you again.
10/4/09  Colin Just wanted to drop an line to let you know how satisfied with your services.  I bought 2 pairs.  one for my daughter and one for work for me.  My daughter loves her new cheer shoes and I had comfy feet in the Emergency room last week.  Thanks again.  Keep up the good work.  I have told my daughters cheer coach about your bulk orders.   we will be dealing with you again...
9/21/09  Meia I just wanted to say THANK YOU...  We thank you for such a easy shoe ordering process.. Look forward to working with this company again next season...
7/9/09  Molly I know I said this before, but you really are the best J  I hope your company knows that because of individuals like you,  I will always come back to your company for all of my cheer shoes!!!!  This is the first year I have ordered online and what a great experience.
6/15/09  Jessica Great thank you :)  I highly recommend your website to all of my cheer friends, you are always very helpful & have the best prices. Thanks again.
6/10/09  Theresa I just want to thank you again for such a fast amazing job that you do.  This is our second team order and we placed it on the 6th and received it on the 9th.. to our apo box overseas!!  It is so amazing on how quick and efficient that you are!! 
11/5/08  Holly You all have been great!!  So nice to receive great service (what a difference)
10/9/08  Theresa thank you so much!!!  You all are wonderful!!  this is the second order we have placed in a month! WOW what great service you have!!
2/25/08  Fran Thank you so much Tristin!  You have a faithful customer in me - I love your company and I refer you all to every coach I talk to.  Shame on them if they do not use you!
1/3/08  Martha I just wanted to say that this was the most positive experience I've had buying cheerleading equipment over the internet.  I can't believe how fast the shoes came and that they were in stock. I tried other web sites, but they were out of stock until February.  Thanks for such a great buying experience and I'll be sure to buy from you again!
12/2/07  Marianne Tristin, I'd like to thank you once again for all your help and support.  The Kaepa shoes are awesome, but your customer service was even more awesome.  We are all truly appreciative.